The NEOSTARTER Platform
The NEOSTARTER Platform offers a set of tools for entrepreneurs, for investors and experts on which they may do many things, including exchange information. NEOSTARTER also allows access to the NEOSTARTER Platform to Organizations for use by their members.
General Data Protection Regulation (GDPR)
The GDPR is an EU Regulation to improve the protection of the personal data of EU citizens and increase the obligations of organisations who collect or process personal data. These new regulations take effect on the 25th of May 2018. The regulations greatly enhance the data privacy and security of our customers and extend to them exercisable rights enabling greater control over one's personally identifiable information.
The full specification of the GDPR rights and regulations can be found GDPR
NEOSTARTER functions as both a controller and processor of our customers' personally identifiable information (PII). Additionally, we employ a number of sub-processors to which we transmit data for storage or processing beyond feature sets under our immediate control.
As a controller of data, we store PII such as customer names, email addresses, physical addresses, IP addresses, phone numbers and avatars. We use databases through GDPR compliant service providers (AWS) to store sensitive customer data.
NEOSTARTER is also a processor of customer data. We use customer data to compile legal documents, surface content, and facilitate investment-related matchmaking services. Sub-processors are leveraged by NEOSTARTER systems for purposes of financial transaction execution, internal analytics, and system monitoring.
We have a system-wide GDPR compliance effort underway which will manifest itself on the core NEOSTARTER platform as well as any of our hubs, satellite applications, or other owned properties.
For more information, please see our GDPR documentation or contact [email protected] to exercise your personal data access rights.
It does not apply to information collected by:
What is “personal data”?
"Personal data" is any data that (1) is recorded in any form, (2) is about or pertains to a specific individual and (3) can be linked to that individual. For example, and without limitation, your first and last names, address, email address, telephone number, and other contact information, and the deals in which you have participated are "personal data."
What kind of personal data is collected?
We collect personal data at different stages of your use of the NEOSTARTER Platform.
When you visit neostarter.com - If you visit neostarter.com or use an interface which interacts with neostarter.com, whether or not you sign-in as a registered user, we collect your IP address, the location of your Internet Service Provider, the type and version of Internet browser that you are using, and the website from which you came. We also collect information regarding your site usage, such as the time spent on a page and the number of pages you viewed.
When you interact with the NEOSTARTER Platform - We also collect personal data that you provide when you interact with the NEOSTARTER Platform such as, for example, by sending a message or uploading documents, preparing an accelerator application, or when exchanging correspondence with us such as through support emails.
When you use your account - We collect information that you provide or create when you use your account:
How is personal data collected?
We collect personal data directly from you when you provide it through your use of the NEOSTARTER Platform, such as in emails or when you fill out forms that are displayed on the NEOSTARTER Platform.
For what purpose will my personal data be used?
NEOSTARTER uses your personal data to maintain your account and to provide you with the group and deal-flow management and other services offered on the NEOSTARTER Platform. We also use your personal data to respond to requests that you make of us, and to contact you and to provide you with information that we believe may be of interest to you.
We may also use your name and contact information to make queries to social networking and other sites, such as LinkedIn, for a variety of purposes, including, but not limited to, verifying your identity, and showing you how you are linked or connected to other individuals who are also NEOSTARTER users.
Your personal data may also be shared with companies in the NEOSTARTER family of companies or to third parties as described below.
Can third parties see my personal data?
With whom may NEOSTARTER share personal data?
Under certain business or legal conditions, NEOSTARTER may have to disclose your personal data to others as follows:
Sharing with 3 rd Parties
3 rd Parties are companies unaffiliated with the NEOSTARTER Platform. We may share your personal data with 3rd parties if given permission by you so that they can market their products or services to you. If you do not want us to share your personal data with 3rd parties after giving us permission to do so, contact us at [email protected]
Can I access or change my personal data?
Upon request NEOSTARTER will provide you with information about whether we hold any of your personal information. If your personal data changes, you may correct, update, or amend by making the change on our member information page or by emailing our Customer Support at [email protected] or by contacting us by postal mail at the contact information listed below. If you wish to delete/remove/deactivate your profile, remove your testimonial from our site, or opt out of sharing Basic Application Information, please email us at [email protected] We will respond to your request within 30 days.
We will retain your information for as long as your account is active to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
For auditing and security purposes, NEOSTARTER keeps a log of all users' activities, which is retained in its archives as necessary for NEOSTARTER to fulfill its obligations. Users may have access to the personal data that pertain to them. However, because the administrative and technical burden associated with the retrieval of these archived data is substantial, NEOSTARTER charges a fee for this effort in a manner that is consistent with its actual cost. In addition, each user's right of access may be limited to the extent that providing access might infringe on a third party's privacy rights. Requests for access to this archived information are handled on a case-by-case basis, after NEOSTARTER has verified the identity of the requestor. Inquiries should be made as provided in the section.
Can I have my personal data deleted?
You can delete any personal data that is recorded in the profile that you create for yourself as an investor, expert or for your company, or as an entrepreneur.
Social Media Widgets
You can log in to our site using sign-in services such as LinkedIn or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal data with us such as your name and email address to pre-populate our sign up form. Services like LinkedIn give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
We display video testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your video testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected]
If you choose to invite a user to our platform, we will ask you for a name and email address. We will automatically send your invite a one-time email inviting him or her to visit the site. NEOSTARTER stores this information for the sole purpose of sending this one-time email and tracking the success of invites claimed. Your invitee may contact us at [email protected] to request that we remove this information from our database.
What is Aggregated Data, and how is it used?
Data aggregation is a process in which information is gathered and expressed in a summary form for purposes such as statistical analysis, in order to obtain information about a particular group based on specific variables. Data used for aggregation purposes are collected in a form that removes all identifiers, and may be combined with other data for which all identifiers have also been removed. NEOSTARTER uses aggregated data to generate accurate metrics about the early stage private equity industry.
Aggregated data are packaged and licensed to third parties such as governments, economic development agencies and financial institutions. Examples of aggregated data may include:
What is Website Data, and how is it used?
Website data is aggregated data about the overall traffic to, and usage of the NEOSTARTER Platform. Examples include the number of visitors to the neostarter.com website and the number of registered users of the NEOSTARTER Platform. NEOSTARTER may extract and use website data for internal purposes, in order to analyze the performance of the NEOSTARTER Platform and applications. For example, we may use these data for traffic analysis and business decision making, in order to determine how we can improve our site or its functionalities.
The statistics generated in this manner contain no personal data and cannot be used to gather any information about individual visitors to the site.
Cookies and other Tracking Technologies
NEOSTARTER uses 'cookies.' A cookie is a small amount of data sent to a user's web browser from a web server, which is then stored on the user's hard drive. Cookies are used to make site navigation easier, and can help recognize a returning visitor. NEOSTARTER's cookies do not generate any personal data, do not read personal data from your computer, and are not tied to any personal data. Most browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies, or to prompt you before accepting cookies from the sites that you visit. If you decide not to accept our cookies, some or all features of the site may not be available because navigation on the site is facilitated by cookies. You can delete cookies from your computer at any time. You can learn more about cookies by visiting: http://www.allaboutcookies.org or www.networkadvertising.org .
NEOSTARTER uses action tags. An action tag is a small piece of code that is placed on a webpage or in an email in order to track the pages viewed or the messages opened, the date and time when someone visited our website, the website from which the visitor came, the type of browser used, and the domain name and address of the user's Internet Service Provider. Action tags allow us to better understand how users and visitors use our site or browse through our pages, so that we can improve access to and navigation through the site, add or modify pages, according to our user's patterns. Action tags cannot be removed or deleted by our users, because they are part of the programming of a webpage.
Log file information is automatically reported by your browser each time you access a web page. When you use the NEOSTARTER Platform, our servers automatically record certain information that your web browser sends out whenever you visit any website. These server logs may include information such as your web request, IP address, browser type, referring/exit pages, operating system, date/time stamp, the files viewed on our site (e.g., HTML pages, graphics, etc.) and URLs, number of clicks, domain names, landing pages, pages viewed, and other similar information.
When you use the NEOSTARTER Platform, we may employ web beacons, which are used to track the online usage patterns of Users anonymously. No personal data from your account is collected using these beacons. In addition, we may also use web beacons in HTML-based emails sent to Users to track which emails are opened by recipients.
Do Not Track Signals
NEOSTARTER does not track or use Do Not Track signals.
What security measures are in place to protect my personal data?
NEOSTARTER uses physical, technical, and administrative procedures in order to safeguard and protect personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, while we do our best to implement reasonable security measures, we do not guarantee that our safeguards will always work.
NEOSTARTER uses industry-standard technological means to protect your personal data while in transit through the Internet. We use encryption and a comprehensive authentication protocol to provide reasonable security. However, please remember that no security system on the Internet is perfect. If you have any questions about security on our Web site, you can contact us at [email protected]
What about Uploaded Documents?
Documents that are uploaded to the NEOSTARTER Platform for sharing are stored at a third party data-storage service. All uploads and downloads are transmitted through the web between users and the data storage service using the same encryption techniques as those that are used with personal data. However, uploaded documents are neither stored redundantly, nor backed up. Therefore, we recommend that NEOSTARTER users keep back-up copies of their documents if they upload them to the neostarter.com website.
When will NEOSTARTER contact me?
NEOSTARTER will communicate with you in response to your requests for service or customer support. We will contact you by phone or by email, according to your preference.
Links to other websites
NEOSTARTER may provide links to other websites. We are not responsible for the privacy practices or content of these sites. In order to safeguard your privacy, please review the privacy policies of any sites that you may visit before providing any personal data to these third party sites.
Limitation of Liability
NEOSTARTER exercises reasonable efforts to safeguard the security and confidentiality of your personal data; however, transmissions protected by industry standard technology and administered by humans cannot be guaranteed to be secure. NEOSTARTER will not be liable for unauthorized disclosure of personal data that occurs through no fault of NEOSTARTER including, but not limited to, errors in transmission, access to your account by anyone uses your user ID and password, your failure to comply with your security obligations, and the unauthorized acts of NEOSTARTER's employees.
You will have the right to terminate your account at any time.
NEOSTARTER GmbH. owns and operates the neostarter.com web site and the NEOSTARTER Platform. Our mailing address is NEOSTARTER GmbH Erkrather Strasse 401, 40231 Düsseldorf, Germany.
Effective Date: Sep 25, 2018